Chatbase Chatbot Builder

Chatbase is an AI chatbot builder that allows users to train ChatGPT on their specific data. By simply uploading a document or adding a link to a website, users can create a chatbot capable of answering questions related to the content provided. This chatbot can then be easily added to a website as a widget, enhancing the site’s user interaction capabilities.

Key Features

  • Custom ChatGPT for Your Data: Easily create a ChatGPT-like chatbot tailored to your data by connecting data sources.
  • Website Integration: Chatbase provides options to embed an iframe or add a chat bubble to websites. There’s also an API to facilitate interaction with the chatbot in different environments.
  • Multilingual Support: Chatbase can handle around 95 languages, allowing for diverse content sources and user interactions in various languages.
  • Customizable Chatbot Personality: Users can edit the base prompt to give the chatbot a unique name, personality traits, and specific instructions, such as answering questions only in French.

Use Cases

  • Website owners who want an AI-driven chatbot to interact with visitors.
  • Businesses looking to answer customer queries in real-time using AI.
  • Those wanting to create public or private chatbots based on specific content.

Pros and Cons


  • Versatile data input options, from uploading documents in various formats to adding website links.
  • Robust language support covering 95 languages.


  • The content is hosted on external servers (GCP/AWS), which might be a concern for some regarding data sovereignty.


They offer several pricing plans, including a free plan, to cater to different needs and budgets. Here’s an overview of their pricing plans:

  • Free Plan: This plan includes 30 message credits per month, 1 chatbot, and 400,000 characters per chatbot. You can embed the chatbot on unlimited websites, upload multiple files, view conversation history, and capture leads.
  • Hobby Plan: This plan costs $19 per month and includes 2,000 message credits per month, 2 chatbots, and 11,000,000 characters per chatbot.
  • Standard Plan: This plan costs $99 per month and includes 10,000 message credits per month, 5 chatbots, and 11,000,000 characters per chatbot.
  • Unlimited Plan: This plan costs $399 per month and includes 40,000 message credits per month (messages over the limit will use your OpenAI API Key), 10 chatbots, and 11,000,000 characters per chatbot.

In addition to these plans, Chatbase also offers several add-ons such as extra message credits ($7 per 1000 msg credits/month), extra chatbots ($7 per 1 chatbot/month), and the ability to remove ‘Powered by Chatbase’ branding ($39/month). You can choose these add-ons according to your needs.

You can check out their pricing page for more information about each plan to make the best decision for your business.

User Experience

With features like easy website embedding, customizable chatbot personalities, and multilingual support, Chatbase aims to provide a seamless and user-friendly experience for both creators and end-users.


Chatbase offers impressive integrations with popular platforms, including WordPress, Zapier, Slack, and Shopify. This makes it versatile and ideal for a range of applications.