Streak is a versatile Customer Relationship Management (CRM) tool that integrates directly with Gmail. Designed to simplify tracking and managing leads, support tasks, partnerships, and more, right within your inbox, Streak is aimed at providing seamless CRM functionality without the need to toggle between different applications.
Key Features
- Email Tracking: Know when someone has read your email with instant notifications.
- Pipelines: Create customizable pipelines to track processes like sales, hiring, and support.
- Mail Merge: Send personalized emails at scale.
- Snippets: Use templated emails for frequent communications.
- Shared Contacts: Manage shared team contacts directly in Gmail.
- Thread splitter: Split conversations into separate email threads when topics start to branch
- Data Enrichment: Auto-fill details about your contacts.
Use Cases
- Sales teams can track leads and progress.
- Recruitment teams can manage candidate pipelines.
- Support teams can track issues and resolution statuses.
- Project managers can track tasks and project phases.
Pros and Cons
Pros
- Seamless integration with Gmail.
- Real-time email tracking.
- User-friendly with minimal learning curve.
- Customizable for various business processes.
Cons
- Primarily built for Gmail users; those using other email services may find it less beneficial.
- Advanced features might require a premium plan.
Pricing
- FREE ($0/user/month): Ideal for individuals testing Streak, offering basic CRM for up to 500 items, a mail merge limit of 50, and email tracking.
- SOLO ($15/user/month): For single users, it expands the CRM limit to 5,000 items, provides mail merge for up to 800 emails, and introduces link tracking.
- PRO ($49/user/month): Aimed at businesses, this offers unlimited CRM items, mail merge up to 1,500, and the ability to share CRM pipelines with teammates.
- PRO+ ($69/user/month, Most Popular): Suitable for businesses seeking advanced insights and automation. It introduces advanced reports, automations, an option to keep archived users, and an AI assistant. Comes with a 14-day free trial.
- ENTERPRISE ($129/user/month): Targeted at larger enterprises, offering custom user roles, data validation tools, and priority customer support.
You can check out their pricing page for more information about each plan to make the best decision for your business.
User Experience
Streak provides an intuitive user experience, blending effortlessly with the Gmail interface. For users familiar with Gmail, the learning curve is minimal. Pipelines and other features are displayed in a clean, easy-to-understand format.
Customer Support
Streak offers a knowledge base with articles and tutorials. Premium users may have access to more direct support options, including email and chat.
Community and Learning Resources
Streak offers a variety of community and learning resources, including a “University” for structured learning, an “Email Template Library” for crafting effective emails, a comprehensive “Knowledge Base” for user queries, and a “Blog” that shares the latest updates, insights, and best practices.
Integration
Being an extension of Gmail, Streak integrates directly with Google Workspace tools. Additionally, it offers integrations with other tools and platforms, but specific integrations might depend on the plan and can be found on their website.
