Joonbot is a no-code chatbot builder designed for those who want a straightforward way to create chatbots without delving into the complexities of coding. By leveraging this tool, businesses can efficiently boost engagement, automate repetitive tasks, and increase leads and sales.
Key Features
- Boost Engagement: By ensuring the chatbot appears at the right time, in the right place with the right message, businesses can significantly increase visitor engagement.
- Automate Tasks: From data collection to booking appointments, delegate various repetitive tasks to chatbots. They can even automatically answer recurring user questions.
- Increase Leads & Sales: Joonbot assists in personalizing user journeys with its smart routing, ensuring businesses only focus on high-quality leads.
- Pre-Built Templates: Joonbot offers a variety of templates within the chatbot builder, such as lead capture forms, customer support chatbots, FAQ templates, and more.
- Easy Installation: The tool is effortlessly integrated with platforms like WordPress, Bubble, Webflow, Notion, Softr, Squarespace, and more. All it takes is a simple copy-paste action.
- Analytics: Monitor user behaviors and conversions through platforms like Google/Facebook Ads, Segment, Google Sheets, or Google Analytics.
- Targeting: Joonbot allows businesses to target audiences based on traffic origin or behavior within the chatbot maker.
Use Cases
- Lead Generation: Engage proactively with visitors using the widget format and welcome messages.
- Lead Qualification: Qualify and score leads using Joonbot’s conversational design and simple rules.
- Surveys & Quizzes: Interactively collect information or educate your audience.
- Product Recommendations: Offer product or service suggestions, tailoring them to fit each user’s needs.
- FAQs: Create FAQ chatbots to provide timely answers and satisfy potential buyers.
- Guidance: Proactively provide essential information on websites or landing pages to guide users to the next step.
Pros and Cons
Pros
- Joonbot is relatively easy to use for complex tasks.
- Joonbot allows you to customize interactions to increase customer experience and conversion rates.
- Joonbot can be set up in minutes.
Cons
- Joonbot may not have integrations with all the apps that a business uses.
Pricing
Joonbot offers flexible pricing plans for its chatbot and workflow automation services. Here are the details of their pricing plans:
- Free Plan: This plan includes 100 conversations in total, 1 chatbot, unlimited blocks/chatbot, unlimited websites, pre-built templates, multiple formats, recall information, hidden fields, and self-notification.
- Starter Plan ($28 per month or $340 per year): This plan includes everything in the Free plan, plus unlimited conversations, unlimited chatbots, advanced logic jumps, file upload, A/B test, calculation, custom goals, native email integrations, Zapier integration, Calendly integration and more.
- Plus Plan ($99 per month or $1190 per year): This plan includes everything in the Starter plan, plus the ability to remove Joonbot branding, priority support, webhooks, Google Sheets integration, and more.
You can check out their pricing page for more information about each plan to make the best decision for your business.
User Experience
The platform is tailored to be user-friendly. With pre-built templates, users can swiftly set up chatbots tailored to their needs. If users encounter issues or need advice, they can book a free call for personalized help. For those with limited time, Joonbot also offers services to build chatbots for them.
Customer Support
Joonbot provides a robust support system through email and an extensive knowledge base. They also have documentation, blogs, and case studies available for learning.
Security and Reliability
Being GDPR compliant, Joonbot ensures user data is safe and secure. Data is stored on their servers, with features allowing users to view chatbot conversations, export data as CSV, and send it to other applications or their back office using integrations and webhooks.
Integration
Joonbot can seamlessly integrate with platforms like WordPress, Shopify, and other popular CRM and email marketing tools. This makes it versatile and suitable for a variety of business workflows.
You can also connect Joonbot with popular apps through Zapier, webhooks, or using their native integrations.
