Tettra is an AI-powered knowledge management system that enables companies to curate, organize, and share critical company information within a centralized knowledge base. Designed to integrate seamlessly with communication tools like Slack and MS Teams, Tettra promotes efficiency by answering repetitive questions instantly and ensuring the most up-to-date information is always accessible.
Key Features
- Rapid Knowledge Base Creation: Use Tettra’s intuitive editor or pull content from sources like Google Docs, Notion, local files, and more.
- Smart Integration with Slack & MS Teams: Directly answer questions within chat platforms and notify teams of new or updated pages.
- AI-Enhanced Search: Tettra’s AI capabilities, including the Slack bot Kai, streamline search with smart tags and automatic question-answering.
- Trusted Content Verification: Subject matter experts can regularly verify content, ensuring it remains accurate and trusted.
- Knowledge Gap Identification: Teammates can request new content or updates, ensuring the knowledge base remains comprehensive.
- Content Maintenance: Easily identify and manage stale or outdated content.
- Permissions & Accessibility: Designate read-only users, create private categories, and integrate with Google Groups.
- Usage Analytics: Monthly analytics reports offer insights into the effectiveness and ROI of the knowledge base.
- Templates Directory: Standardize documentation with predefined templates.
Use Cases
- Internal Wiki: For documenting company procedures, policies, and guidelines.
- Project Documentation: For teams to keep track of project status, requirements, and timelines.
- Onboarding: New employees can quickly learn about company processes and culture.
- FAQs: Central repository for frequently asked questions.
- Small Companies: Ideal for businesses that need a robust documentation system.
Pricing
Tettra offers a 30-day free trial for both the Basic and Scaling plans.
- The Basic Plan at $4 per user/month is ideal for small teams, providing Slack integration, Q&A storage, page requests, Google Workspace integration, and web publishing capabilities.
- The Scaling Plan, priced at $8 per user/month, includes everything from Basic, complemented by AI features, advanced permissions, automation, analytics, API access, and Microsoft Teams integration.
- For larger enterprises, the Professional Plan at $12 per user/month brings everything in Scaling plus dedicated customer support, enhanced security with SSO & SCIM, onboarding sessions, and custom reporting options.
You can check out their pricing page for more information about each plan to make the best decision for your business.
User Experience
Tettra boasts a user-friendly design, blending simplicity with powerful AI features. Its clutter-free interface, coupled with integrations like Slack and Google Docs, ensures a seamless experience, reducing the learning curve and enhancing content accessibility.
Customer Support
Tettra offers a range of support options, including Email, Live Chat, and a dedicated Help Center.
Security and Reliability
Tettra prioritizes user data with daily backups, encryption both in transit and at rest, and redundancy in its infrastructure. It is also SOC 2 certified and maintains compliance with GDPR. Authentication is handled via OAuth to platforms like Slack or Google.
Integration
Tettra stands out with its diverse integration capabilities:
- Slack & Microsoft Teams: Search, share, and store knowledge without leaving your chat.
- Google Workspace: Organize various Google tools like Docs, Sheets, and Slides into an internal wiki.
- Github: Reference tasks and issues directly within the knowledge base.
- Zapier: Connect with over 1,000 products, automating tasks and enhancing knowledge sharing.
